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Frequently Asked Questions
Why should I buy from TPP?
Every piece is designed by independent artists, crafted to feel like collectible art, and created to start conversations in your home. And with every plate or puzzle you bring home, you’re also funding meals for those who need them most. It’s art that stays with you, and makes an impact that lasts.
What makes our metal decor range unique?
Most wall art fades or breaks. Ours doesn’t. The metal decor range is unbreakable, rust-proof, and fade-proof, hand-enameled and powder-coated to outlast trends. Each piece feels solid yet light, designed to stay vivid for years. More than décor, these are artist-made collectibles: limited edition, conversation-starting, and ready to hang straight out of the box.
How long will it take for an international orders to reach me?
We generally deliver international orders within 12-15 business days.
How can I track or modify my order?
Once your order has been shipped a tracking link will be generated which will be sent to you via email and whatsapp. You can use this link to track your order. For modifications, you can contact us via whatsapp or email for upto 3 days from the day you place the order.
Can I use the decor plates as serving plates or display dishes?
Our home decor plates go far beyond the wall. Many collectors create stunning gallery walls, while others display them as table decor or accent pieces. They’re not designed for everyday dining, but work beautifully as stylish trays for trinkets, jewellery, candles, or dry items – turning each plate into functional art for your home. If you’re looking for certified food-safe plates for serving, explore our dinnerware and serveware collection.
Does it come ready to hang and/or with stand?
Each plate comes with a pre-attached wall hook on the back of the plate (for hanging purposes). It includes an insert card which talks about the artwork & the cause it is raising awareness about. The metal plates do not come with a stand.
How can I personalise decor plates for gifting & make it more special?
For something truly unforgettable, you can personalise the back of the plate with a name, date, or message. You can choose to gift wrap your order & add a handwritten note to the same. You will find an option to do this on the product pages or during checkout.
Do you have any special discounts/offers on bulk gifting?
We always offer special discounts on bulk orders on a case-to-case basis. As you also sponsor meals with every product you buy, we also provide 80G certificates to contribute to your impact or CSR goals. Please contact info@theplatedproject.com for more information. You can also check out our offerings here: https://www.theplatedproject.com/pages/our-gifting-service