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Frequently Asked Questions
Why should I buy from The Plated Project?
All our dinnerware is carefully designed in collaboration with global artists with an artistic concept running through each collection & each piece comes with a thoughtfully crafted story card that surrounds a social issue. With every piece you buy you will also sponsor at least 10 meals for the hungry fighting the global hunger crisis with art.
What are the specifications for dinnerware?
Our dinnerware pieces are crafted in porcelain or fine bone china depending on the collection. Certain pieces are also exclusively detailed in 24K gold. Each collection comes with its own unique creation story.
How long will it take for an international orders to reach me?
We generally deliver international orders within 12-15 business days.
How can I track or modify my order?
Once your order has been shipped a tracking link will be generated which will be sent to you via email and whatsapp. You can use this link to track your order. For modifications, you can contact us via whatsapp or email for upto 3 days from the day you place the order.
How can I personalise this for gifting & make it more special?
You can choose to gift wrap your order & add a handwritten note to the same. You will find an option to do this on the product pages or during checkout.
Do you have any special discounts/offers on bulk gifting?
We always offer special discounts on bulk orders on a case-to-case basis. As you also sponsor meals with every product you buy, we also provide 80G certificates to contribute to your impact or CSR goals.